Order status & tracking
Track Your Order
Enter the email you used at checkout to see your order status and tracking details. Add your order number to go straight to one order.
Enter your details to start tracking
- Made to orderProduction takes 3–5 business days, then shipping another 7–10.
- Tracking by emailWe email your tracking number once your order ships. The first update can take 48–96 hours.
- Here to help[email protected]Mon – Sat: 9AM – 5PM EST
What happens after you order
Every order is made just for you. Here is its journey from checkout to your door.
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Step 1
Order confirmed
Right after checkout you get an email titled “Order #FLW… confirmed”.
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Step 2
Made for you
Every item is made to order. Production typically takes 3–5 business days.
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Step 3
On its way
As soon as it ships, we email you the tracking number. Shipping usually takes 7–10 business days.
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Step 4
Delivered
Most orders arrive 10–15 business days after ordering. Peak seasons may add a few days.
Ordered more than one item? Each one ships as soon as it’s ready, so your order may arrive in several packages.
Still need help with your order?
Email us at [email protected] with your order number. Support hours: Mon – Sat: 9AM – 5PM EST.